Privacy Policy

We may receive contact, delivery, billing and order information you provide during a purchase or enquiry. Payment details are handled by Shopify and its payment providers; quers lab does not receive complete card details.

We use personal information to fulfil orders, provide customer service, prevent fraud, meet accounting and legal duties, and respond to your requests. The legal bases are performance of a contract, legal obligations and legitimate interests in operating and securing the shop.

Information is shared only where needed with providers such as Shopify, payment processors, delivery companies and professional advisers. Some providers may process data outside the European Economic Area using legally recognised safeguards.

We keep information only as long as needed for these purposes and applicable legal periods. We use reasonable safeguards, but no internet service can guarantee absolute security.

Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection. You may also complain to your local data-protection authority. Contact hola@querslab.com to exercise these rights.

See our Cookie Policy for details about essential browser storage used by this website.